30-day money-back guarantee on all futon covers! Please read carefully: We guarantee your satisfaction on unused merchandise in resaleable condition 30 days from the date of delivery. You may open the packaging to determine the quality but please do not use/wash. You must contact us using the contact form or call (800) 251-3638 to make arrangements for any returns and/exchanges. Please do not take it upon yourself to simply return any merchandise without first contacting us or you will void any and all return rights. We will guide you through the return process either on the phone or via email. We DO NOT charge a restocking fee on returns. Initial $2 shipping cost is nonrefundable. Customer assumes shipping costs unless they receive an incorrect or defective item, in which case we will pay for shipping both ways.
Please contact us if you have any questions. |